The platform
Ready Fix Hub is a UK property maintenance management platform for letting agents, landlords and property managers. Repairs are reported, triaged, quoted, approved, attended, evidenced and recorded in one place — and the chasing is done for you rather than left in your inbox.
What it covers
Repair reporting
Tenants, agency staff or landlords raise a repair through a guided form that captures the fault, photographs and access details.
Triage and prioritisation
Every report is assessed and categorised — routine, urgent or emergency — before anyone travels to the property.
Contractor allocation
Approved contractors meeting Ready Fix onboarding requirements are matched to the trade and the area, and coordinated for you.
Quotes and approvals
One clear total per job. Nothing chargeable starts until you approve it, except where an agreed emergency authority applies.
Appointments and updates
Visits are booked and progress updates go out automatically, so tenants stop ringing the office.
Evidence and invoices
Before and after photographs, completion notes and invoices are retained against the address.
Maintenance records
A complete history per property, ready for a landlord question, an audit or an end of tenancy.
Portfolio overview
Urgent, overdue and awaiting-approval repairs surfaced in a single queue for the whole team.
Who uses it
Letting agents
Coordination of every repair across a managed portfolio, without adding a maintenance coordinator to the payroll.
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Landlords
Report a problem, approve a price, and keep the full maintenance history of every property you own.
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Tenants
Report a repair from a phone with photographs, then follow the progress without chasing anybody.
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Contractors
Receive organised local jobs with clear scope, agreed prices and a simple way to upload completion evidence.
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Costs
Your subscription covers the platform and the coordination that goes with it. Maintenance works are quoted separately and approved by you before chargeable work proceeds, except where an agreed emergency authority applies. Plans start at £49 a month with a 30-day free trial and no card required.